What Our Customers Are Saying
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Jay Leintz, Bismarck, NORTH DAKO
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From the moment I came in till the moment they loaded the bike everything was first class. This isnt the first bike we have bought from them or will it be the last.
Marty Martin, Carson, ND -
Very friendly and helpful staff! Pleasant buying experience.
-Anonymous -
I had a wheel fail on my older Honda mower & called Open Road Honda to see If I could get it in for wheel replacement. They said to bring it in. When I arrived I was immediately greeted & asked what I needed. One of the service personnel found the correct replacement wheels (I had both back wheels replaced). He then proceeded to immediately work on my mower. While waiting for 10-15 minutes I had no less than 4 employees walk by & ask if I was being helped! In a short time my mower was ready & the serviceman had also greased the wheels. It now rolls like new! I had excellent service from Open Road Honda!
-Anonymous -
I love my 2024 Honda Rubicon 520!! I got a snow plow with it and very happy on how easy it is to use the plow! The new Rubicon graphics rock! Dusty made the purchase easy and fat, 10 minutes and I was out the door!
Brantley Forgy, Killdeer, ND -
Dusty was great to deal with on paperwork!
Scott Yantzer -
Excellent place to purchase Hondas.
Tom Schmidt, St Anthony, ND -
Very good experience in purchasing our ATV salesman was very helpful and informative
-Anonymous -
Friendly professional staff, parts and service has always been excellent and dealership is always clean and well displayed. Couldnt ask for a better experience. Ive had a HR215 for close to 30 years and it still works and runs great. Thanks!
Darryl Hatzenbuhler, Bismarck, NORTH DAKO -
They were the only place i could find what i wanted and the salesman was very helpful recommending the new purchase delivery service after my explaining a broken truck situation. I am very excited to my new toy thanks again ! :)
Travis Wessman, Pisek, NORTH DAKO -
Excellent place to do business with. Purchased my 2022 Honda Goldwing DCT from them this spring. They were very patient with me as I'm a procrastinator on a purchase this large. They were not pushy at all and treated me like royalty. Thanks To Jermy the salesman he made the transaction smooth and easy.
Gavin Bitz, Bismarck, ND -
We are very pleased with this purchase from the start with Jeremy in sales and how fast he was able to get the accessories added. They made the purchase so easy and Dusty even delivered it to us, Thank you so very much!! Made it in time for my Husband's Birthday on Saturday, YOU ARE THE BEST!
Sandy Ruvolo, Spearfish, SD -
I always get exceptional service from Open Road Honda!
Steve Filler, Minot, ND -
Purchased a new Honda 3200i and there were issues with starting, particularly above 2,000 feet. The dealership loaned us a 2200 invertor/generator to use while sorting out the warranty issues on the new generator. Thanks to Dusty and his team for their great service and working out the bugs with the 3200i.
Tim Juelson, Bismarck, ND -
Took Rancher in for no start due to those annoying things called mice. Thanks to the service dept Rancher runs good now!
Kyle Bopp, New Salem, ND -
Thanks to Shawn and his guys for not giving up on the 1999 Honda bf130. Then engine has been running for 3 years at 4700 RPM and others either didn't want to touch it or couldn't figure it out. Turns out a valve adjustment recovered 800 RPM and it now runs at 5500 RPM. Thanks for your diligent efforts to revive the engine!!
Eldon Leapaldt, BISMARCK, ND -
5 stars for the service department. I took my Honda in on a Monday for a no start and they called a couple days later it was done. Runs great! Thank you Open Road Honda for the fast service.
Kyle Bopp Sr, New Salem, ND -
I was on my way back from Idaho to Illinois. Stopped in Bismarck for gas and saw that the rear tire was down to the cords (poor planning on my part). I Googled "Honda motorcycle dealer Bismarck" and Open Road Honda came up in the search, 3 miles away. Steve answered the phone, it was 5:30 PM and he didn't have the correct tire in stock but dropped everything and called around to find one. Called me back in 10 minutes and said "We open at 9:00 AM but I need to go pick up the tire, so be here about 9:45 and we'll get you on the bench right away." Next morning I pulled into the shop and they had me on the road in an hour. Also enjoyed meeting and talking with the other great guys in the showroom and at the service desk. This couldn't have happened to me in a better place. As an out-of-towner, I was treated very fairly and they prioritized me because they knew I was traveling. A lot of people wouldn't treat a stranger half this well. You have a beautiful showroom and a class act in the service department with a great staff. Keep up the good work!
Ron Vaughan, Wauconda, IL -
I appreciate your good customer service and attention to detail. It has been a pleasure doing business with you and Dusty and everyone I have dealt with at Open Road Honda. You should be proud of your nice clean, spacious business and your employees. I was able to lay on the floor and inspect my new side by side and I never got dirty. That was really nice. Thanks for making the delivery. We are swamped with spring planting right now.
K S, New Englans, ND -
I am new to dirt biking. I visited every dealership in Bis/Man and now only go to Open Road for all my service and accessories purchases. I realize that Dana is actually in bike sales, but he has always made time for me with advice and tips regarding your products and biking in general. He is the primary reason that I continue to return to Open Road over other local outfits and online store options.
-Anonymous -
We were traveling and our Goldwing needed an oil change, my wife called and spoke to Shawn, he got us in the same day. When we got there he was out to lunch but the rest of the crew got us in and out in less then an hour. I really appreciated the prompt service since we are traveling and didn't want to wait around. Thank you for the great service.
Michael Miley, Vero Beach, FLORIDA -
Jeremy knew what accessories to get to soup up my bike and make it better than what I started with. He was helpful and knowledgeable and he made my experience there a great one! I will definitely be back for more purchases from him and the dealership in general.
cole watson, bottineau, ND -
Love this place! Awesome service, clean store! Dana is the best! Thanks for giving me a heads up on a deal I was gonna make! I will go here from now on, and I highly recommend this place to everyone!
Brady -
Please thank your parts team. They are helpful to a 10. I use Open Road Honda over local and Fargo dealers. Same with Service staff. I have owned 21 motorcycles. Again, thank them.
Mark -
Great service department! Not afraid to work on anything. Always been fair with me on all my bikes. Thank you guys.
Chris -
The whole Honda dealership team was a treat to work with.
Roger -
I live two hundred and fifty miles away. Better price, better customer service in Mandan as opposed to Williston.
Micah -
Just wanted to send a note letting you know that I really am enjoying the F6B. I just returned from a trip to northern Alberta and British Columbia and had a great ride.The F6B performed great other than the seat, but I did put on a few miles in the saddle. I put on 3373 miles on some great motorcycle roads. Thanks again
Rick -
Very nice to deal with. The owner even helped (very nice).
Garrett -
Big shout out to the crew at the store and shop! it's always nice do do business with people who are good at their job, and also a big shout out to Brett, Chad, Jeremy, and Dana for jobs well done.
Matt -
Purchased a motorcycle here. Great service, very friendly staff! I would go to Open-Road to buy another.
Jim -
The sales and service was great. Had what I needed and priced fair.
Ken -
Thanks to Jermey for hooking me up with the wicked bright LED brake lights! If I get rear ended this summer, it would have to be by a blind person driving.
Chad -
They were very welcoming and respectful of the decisions I made.
Justin
Very nice dealer to work with. They are very knowledgeable and helpful.